Refund policy

SCOUT Perfect Fit Guarantee

We built SCOUT for women who move boldly — and we stand by every stitch. If your set doesn’t fit, or flatter like it should, we’ll make it right. No stress, no fine print.

 

Return & Exchange Eligibility

  • Returns must be initiated within 15 days of receiving your order.
  • Items must be in original condition — unworn, unwashed, and with all tags attached.
  • Final sale items, gift cards, and promotional pieces are not eligible for return or exchange.

 

How We Make It Right

  • 💫 Free Exchanges Until It Fits: We’ll cover the return shipping and send you the right size or color — on us.
  • 💌 Instant Store Credit: Want something new right away? Get store credit as soon as we receive your return — no waiting.

 

How to Start a Return

Email hello@scoutathletic.com with your order number and what didn’t work — our team will reply with next steps and a prepaid return label. Reusing your original mailer is totally fine — just make sure it’s sealed securely.

 

Store Credit

  • Issued within 5–7 business days after your item is received and inspected.
  • Never expires. Use it anytime toward your next drop.

 

Our Promise

We don’t do complicated. You deserve activewear that makes you feel confident the second you put it on. If it doesn’t? We’ll make it right — no compromises.